Thank you for mailing to Xbox Customer Service Centre
Regarding your issue, we are really sorry to have caused you inconvenience. There was some maintainance with the server but now the issue has been resolved.
We thank you for your support and understanding for the affected period.
Please write to us if you have any other queries. Alternatively, you can also call our Xbox Phone Support at <800-964215> at your earliest convenience for further assistance and we would be happy to assist you. We are open from 9am - 6pm Monday to Friday.
To let us provide better assistance to your issue, do kindly state your reference number when you call in <xxxxxx>